![]() Customer Service Demonstrate Carle Health Values in all actions and interactions.Understand and execute downtime procedures to ensure data integrity.Understand and communicate patient benefit information and follow collection guidelines.Utilize tools such as real time eligibility responses, on-line resources, phone, or fax to verify eligibility and ensure accuracy.Collect accurate, complete, and compliant data from patient and or guarantor Follow all policy and procedures related to optimal financial performance.Consistently schedules, registers, and obtains signatures in accordance with compliance regulations.Engage with patient/legal representative to obtain and input accurate demographic and insurance data to ensure accuracy. ![]() Writes, reads, comprehends, and speaks fluent English.īasic computer knowledge using word processing, spreadsheets, email and web browser.Ībility to multi-task and work efficiently to maintain patient movement and schedules.Ībility to communicate and work collaboratively with Patient Access Manager, Patient Access Supervisor, Physicians, Physician offices, and Carle Health Ancillary departments. Typing speed and accuracy of a minimum of 40 wpm. Use of usual and customary equipment used to perform essential functions of the position.Interact in a customer focused and compassionate manner to ensure patient's needs are met. Collects patient liability before or at the time of service as defined by the patient's insurance plan. ![]() Responsible for obtaining demographic and financial information as well as obtaining signatures required for successful and compliant billing submission. Busey can be reached at or (217) 365-4874.Creates accurate and thorough registration for each patient visit. Third, Carle Health partners with Busey Wealth Management to provide retirement planning, advice and rollover support for your Carle 403(b) or 401(k) plan. Both are administered by EPIC Retirement Plan Services. Team members working for a nonprofit entity (i.e., Carle Foundation Hospital, Carle Hoopeston Regional Health Center, Carle Richland Memorial Hospital, Carle Physician Group, Carle BroMenn Medical Center, Carle Eureka Hospital, Carle West Physician Group, Carle Health Methodist Hospital, Carle Health Pekin Hospital and Carle Health Proctor Hospital ) are in the 403(b) plan those who work for a for-profit entity (i.e., Health Alliance, FirstCarolinaCare and Stratum Med) are in the 401(k) plan. Second, there are two types of retirement accounts offered based on where you work. Please note that EPIC Retirement Plan Services is an external vendor Carle Health uses and is not the same Epic that team members use in the delivery of patient care. ![]() To help you prepare for the future and have the financial resources you need when you retire, Carle Health has several retirement plan options and resources that you can take advantage of.įirst, it’s important to know that Carle Health uses EPIC Retirement Plan Services as the recordkeeper and investment manager for the 403(b) and 401(k) plans.
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